The Institute of Banking Personnel Selection (IBPS) has released its much-awaited IBPS CSA Recruitment 2026 notification, inviting online applications for 11,403 Customer Service Associate (CSA) posts across participating public sector banks in India. The recruitment drive offers one of the biggest employment opportunities for banking aspirants this year.
Candidates can submit their applications through the official IBPS website until August 21, 2026.
11,403 Vacancies Across India
The recruitment aims to fill 11,403 Customer Service Associate (CSA) posts. It may be noted that the IBPS Clerk post was officially renamed Customer Service Associate (CSA) in 2024.
Among all states:
- Uttar Pradesh: 1,731 vacancies
- Karnataka: 1,414 vacancies
- Maharashtra: 1,051 vacancies
- West Bengal: 946 vacancies
- Delhi-NCR: 415 vacancies
The large number of vacancies in Karnataka makes this an excellent opportunity for candidates seeking government banking jobs in the state.
Salary
Selected candidates will receive a starting basic pay of approximately ₹24,050, along with Dearness Allowance (DA), House Rent Allowance (HRA), Transport Allowance, medical benefits, and other allowances as per bank rules.
Educational Qualification
To be eligible, candidates must:
- Hold a Bachelor's Degree in any discipline from a recognized university.
- Possess basic computer knowledge.
- Be able to read, write, and speak the local language of the state they are applying for (Kannada for Karnataka vacancies).
Age Limit
Applicants should be:
- Minimum Age: 20 years
- Maximum Age: 28 years
Age relaxation will be provided to SC, ST, OBC, PwBD, Ex-servicemen, and other reserved categories as per Government of India guidelines.
Revised Main Examination Pattern
IBPS has introduced significant changes to the Main Examination for CSA recruitment.
Key changes include:
- Total questions increased from 155 to 160
- Exam duration increased from 120 minutes to 125 minutes
- Quantitative Aptitude questions increased from 35 to 40
There are no changes in the Preliminary Examination pattern.
Selection Process
The recruitment process consists of:
- Preliminary Examination
- Main Examination
- Local Language Proficiency Test (LLPT) (for candidates who have not studied the local language up to Class 10 or above)
The Preliminary Examination is qualifying in nature, while the final merit list will be prepared based on marks obtained in the Main Examination.
Application Fee
The application fee is:
- SC/ST/PwBD/Ex-Servicemen: ₹175
- General/OBC/EWS: ₹850
The fee must be paid online during the application process.
Important Dates
- Online Application Starts: Already Open
- Last Date to Apply: August 21, 2026
- Preliminary Examination: October 2026
- Main Examination: December 2026
With over 11,000 vacancies across India and 1,414 posts in Karnataka alone, the IBPS CSA Recruitment 2026 presents an excellent opportunity for graduates aspiring to build a career in the public sector banking industry.
