Similarly, there was a Bengaluru incident of violence and abuse when a delivery staff member slapped a woman. Presumably, a video recorded the episode and turned it into a social-media headline with dire consequences.
The disagreement is said to have escalated over a delivery order dispute, witnesses said. As verbal exchanges turned combative, they became physical fights. The online video shows the delivery agent saying “Do whatever you want” before slapping the woman. He reaches the point at which he starts pulling at her shirt, a behaviour that many call inappropriate and abusive.
The crowd was appalled, and some took refuge in interceding and calming. But something had transpired, and there were also legitimate concerns about customers’ safety from the deliverymen. A video that had gone viral called for the accused to be severely punished by the netizens.
Women Safety is a joke in out country and are we going to do anything about it?
by u/abhidas0 in bangalore
Now thousands of users are attacking local authorities as well as the delivery app they linked with, demanding accountability for their actions and suspension immediately, while it’s clear that a larger, more immediate problem must be tackled: Gig workers who interface directly with consumers need stricter laws; they also need more training and background checks. The reporting that police will investigate their cases is well-received.
This police department will likely also have access to CCTV footage and hear witnesses from the timeline experts and authorities. The case is one of a series of incidents that have raised issues about the safety of civilians, particularly women in densely populated cities. Delivery is everywhere in the modern world, but how to ensure both customers and the workers are respectful to and safe for each other simultaneously?
