It aims to simplify access to digital property records and resolve related E-Khata issues. "It will be officially launched on May 16 to bring about better accessibility for all citizens. This project hopes to bring the E-Khata process within reach of citizens throughout Bengaluru."
Under its campaign, the government has proposed establishing about 50 E-Khata service centres throughout Bengaluru. The centres are set to operate in private schools, government schools, and selected public locations in Bengaluru to cater for people from different parts of the city.
The Deputy Chief Minister said similar dedicated centres would be established in five municipal corporation zones throughout the city. The centres will allow citizens to visit them every Saturday to apply for E-Khata services, resolve technical problems and seek help with their property documents.
“The E-Khata became part of the new normal of digital governance and property management, and the Karnataka government rolled it out to the public.” It helps in ensuring compliance of the property owners according to the digital paperless system and minimising delays of civic functions and administration.
DK Shivakumar says the “Nanna E-Khata” campaign has primarily been implemented to serve the people of Bengaluru with on-site services. E-Khata documents or fixing a record's mistake still pose an enormous issue for numerous citizens, he said, and the initiative responds to this in concrete measures, such as on-the-ground assistance centres.
Citizens will also be able to pre-register for the app and visit the recognised centres afterwards. Officials will give instructions on paperwork, application processes, verification procedures, and corrections as to property aspects. The Deputy Chief Minister also said the government had already handed out close to 23 lakh E-Khatas as of that date, and it shows a robust push for the digital initiative.
But with lakhs of the residents still needing help, the administration is now ramping up outreach through this campaign. Most Bengaluru residents have been glad to learn of the announcement, in part due to the delays, confusion and inconvenience faced by property owners for registration or digital document making.
Decentralised service centres in Bengaluru, however, experts say, could put far less work into central offices and greatly improve public access to services for the citizenry.
As Bengaluru, India’s largest city, experiences rapid growth, programmes such as the “Nanna E-Khata” are likely to be pivotal for modernising urban administration and building more transparency across the property management systems in the city.
